Support
Corrections, product issues, first impressions.
The right desk for almost everything. Send the Keyilo link and tell us what looks off.
- A wrong price, area, or address
- Broken images or duplicate listings
- Search, map, or filters misbehaving
Contact
Talk to Keyilo.
Send us the Keyilo page and explain what you need. We will route it to the right person.
- We reply in European working hours
- Plain text is plenty. No form, no account
- Source-owner notices jump the queue
Three desks, one for each kind of message.
Abuse & takedowns
Source-owner requests and sensitive data.
Read before anything else. Include the Keyilo URL, the source URL, and the exact content.
Reviewed first
- Source-owner takedown notices
- Abuse, harassment, or fraud
- Exposed personal data
API & commercial
Higher limits, attribution, partnerships.
For anything beyond light personal use. Tell us the volume you expect and what you are building.
- Higher rate limits or bulk access
- White-label and partnerships
- Attribution and redistribution
Writing to us
Four lines turn a report into a fix.
- 01
Link the page
Paste the Keyilo URL. It pins the exact listing, language, and snapshot.
- 02
Point to the field
Name what is wrong — price, area, an image — and what it should say instead.
- 03
Add the source
The original source URL lets us compare and fix at the root.
- 04
Keep it plain
Plain text is perfect and screenshots help. No template or login rules.
A message we can act on
To: support@keyilo.com
- Page
- Keyilo/p/9f3c21
- Field
- Price shows $1,200, source lists $12,000
- Source
- ss.ge/en/real-estate/123456
- Note
- Looks like a missing zero on import.
No exact template required — this is just the shape that gets the fastest turnaround.
Good to know
Some fixes live at the source.
Keyilo mirrors public listings and refreshes them on a regular cycle. When a source listing is wrong or removed, the durable fix usually belongs to the source.